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Terms of Service

Terms of Service

These Terms of Service constitute a legal agreement between you (“The User”) and Riff Learning Inc doing business as Riff Analytics (“Riff”), a Delaware Corporation. Riff provides an integrated and standalone hosted video and text chat service (“The Riff Platform”). By accessing The Riff Platform website or using The Riff Platform (or other applications that include Riff Remote, Riff EDU, Riff for Teams, Riff Diagnostic, etc.), The User agrees to be bound by these terms and conditions. Use of and access to The Riff Platform is conditioned upon The User’s compliance and acceptance of these terms.

 

The Riff Platform is not available to persons or entities who are not legally eligible to be bound by this Agreement. The User represents that they are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in this Agreement, and to abide by and comply with this Agreement.

Usage and Responsibilities

  1. Content of Communications: The User agrees that Riff has no obligation with respect to any user content. Under no circumstances will Riff be liable in any way for any data or other content viewed while using The Riff Platform. The User agrees that they are solely responsible for the user content that they create, transmit, display, use, store and/or redistribute while using The Riff Platform. The User is solely responsible for any claims relating to their user content. The User shall not communicate any message or material that is deemed harassing, threatening, indecent (including nudity, pornography, and sexually explicit content), obscene, slanderous, defamatory, or otherwise unlawful. The Riff Platform is not designed or intended for the transmission of confidential or sensitive information and should not be used for any such purpose. The User understands that any confidential or personally identifiable information transmitted utilizing The Riff Platform may be viewed by others in the The Riff Platform session.

  2. Copyright: The User agrees that content may only be transmitted, displayed, used, redistributed or otherwise with the express consent of the owner of the relevant rights in the intellectual property. The User will not use The Riff Platform to infringe the intellectual property rights of others. The User retains copyright and any other rights they already hold in content transmitted using The Riff Platform. The User understands and agrees that by transmitting content using The Riff Platform, they automatically grant (and warrant and represent they have a right to grant) to Riff the right to forward and display the content to others in the The Riff Platform session.

  3. Digital Millennium Copyright Act: If you believe The Riff Platform has been used in a manner that constitutes copyright infringement, you shall notify Riff at support@riffanalytics.ai, and provide all of the following information, as required by the Digital Millennium Copyright Act ("DMCA"): (i) a statement that you have identified content in The Riff Platform that infringes a copyright of a third party for whom you are authorized to act; (ii) a description of the copyrighted work you claim has been infringed; (iii) a specific description of where the allegedly infringing material is located in The Riff Platform, including a URL or exact description of the content's location; (iv) your name, address, telephone number, and e-mail address; (v) a statement that you have a good faith belief that the disputed use of the copyrighted material is not authorized by the copyright owner, its agent, or the law (e.g., as a fair use); (vi) a statement that, under penalty of perjury, the information in your notice is accurate and that you are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed; and (vii) your electronic or scanned physical signature. Riff reserves the right to delete or disable allegedly infringing content, to terminate the accounts of users who are repeat infringers, and to forward the information in the copyright-infringement notice to the user who allegedly provided the infringing content.

  4. Export and Other Laws: The User agrees to comply with all applicable local, state, national and foreign laws, rules, and regulations applicable to their use of The Riff Platform, including any laws regarding the export of data or software, and data sharing, data processing and data transfer laws and regulations.

  5. No Resale: The Riff Platform may be used for business or consumer purposes only. The User will not reproduce, resell, or distribute The Riff Platform for any purpose unless The User has been specifically permitted to do so under a separate agreement with Riff.

  6. Abuse: The User agrees not to use The Riff Platform in a manner that (i) abuses or materially disrupts any aspect of the networks, security systems, products and/or websites of Riff; (ii) intentionally distributes malware, viruses, or any other computer code, files or programs of a destructive or deceptive nature, (iii) interferes with the use of The Riff Platform by other users; (iv) facilitates unsolicited and unauthorized advertising or marketing communications, including spam; (v) violates or facilitates the violation of the legal rights of others, and/or (v) otherwise constitutes abuse in Riff's sole discretion.

  7. Communications of Others: Riff assumes no responsibility or liability for violations of the above prohibitions by other users of The Riff Platform. Riff may investigate any complaints and violations that come to its attention and may take any action that it believes is appropriate. Riff also reserves the right not to take any action.

Intellectual Property of Riff Analytics

The User hereby acknowledges that Riff owns all legal rights, titles and interests, in and to The Riff Platform, including any intellectual property rights which subsist in The Riff Platform (whether those rights are registered or unregistered, and wherever in the world those rights may exist). The User may not use any trade names, trademarks, service marks, and logos associated or displayed with The Riff Platform without the prior written consent of Riff. The User will not modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from any of Riff’s services, software, or documentation, or create or attempt to create a substitute or similar service or product through use of or access to The Riff Platform or proprietary information related thereto. The User shall not use or register (or attempt to register) any trademarks (including domain names) that are derived from or confusingly similar to those of Riff or the The Riff Platform service.

Liability, Warranty, Indemnification

  1. Limitation of Liability: IN NO EVENT SHALL RIFF BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, WHETHER OR NOT FORESEEABLE AND HOWEVER ARISING. THIS LIMITATION SHALL APPLY BUT NOT BE LIMITED TO LOST INCOME, REVENUE, GOODWILL, USE, OR OTHER INTANGIBLE LOSSES. IT WILL ALSO APPLY IRRESPECTIVE OF WHETHER THE LIABILITY ARISES UNDER CONTRACT, TORT, OR ANY OTHER THEORY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

  2. No Warranty: THE USER UNDERSTANDS AND AGREES THAT THE RIFF PLATFORM IS PROVIDED BY RIFF AND ANY THIRD PARTY PROVIDERS OR LICENSORS ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND MAY CONTAIN BUGS, ERRORS, AND OTHER DEFECTS. YOUR ACCESS TO THE RIFF PLATFORM IS AT YOUR SOLE RISK. TO THE EXTENT PERMITTED BY APPLICABLE LAW, RIFF EXPRESSLY DISCLAIMS ALL AND THE USER RECEIVES NO WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THOSE OF MERCHANTABILITY, SATISFACTORY QUALITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. RIFF MAKES NO WARRANTY THAT ANY OF THE SERVICES WILL MEET YOUR REQUIREMENTS AND/OR THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY OR ERROR-FREE, NOR DOES RIFF MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES OR THE ACCURACY OF ANY OTHER INFORMATION OBTAINED THROUGH THE SERVICES OR THAT ANY DEFECTS IN THE SERVICES WILL BE CORRECTED. RIFF MAKES NO WARRANTIES OR GUARANTEES REGARDING THE SECURITY OF THE SERVICES.

  3. Assumption of Risks and Costs: THE USER ASSUMES ALL RISKS AND ALL COSTS ASSOCIATED WITH YOUR USE OF THE SERVICES, INCLUDING, WITHOUT LIMITATION, ANY INTERNET ACCESS FEES, BACK-UP EXPENSES, COSTS INCURRED FOR THE USE OF YOUR DEVICE AND PERIPHERALS, AND ANY DAMAGE TO ANY SOFTWARE, INFORMATION, DATA OR EQUIPMENT. THE USER UNDERSTANDS AND AGREES THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED (INCLUDING PLUG-INS) THROUGH THE USE OF THE RIFF PLATFORM IS AT THEIR OWN RISK AND THAT THEY WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO THEIR COMPUTER SYSTEM AND/OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA. NO INFORMATION OR ADVICE, WHETHER ORAL OR WRITTEN, OBTAINED BY THE USER FROM RIFF OR THROUGH THE RIFF PLATFORM SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES AND CONDITIONS, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

  4. Indemnification: The User shall indemnify, defend and hold Riff, its agents, affiliates, and licensors harmless from any claim, costs, losses, damages, liabilities, judgments and expenses (including reasonable fees of attorneys and other professionals), arising out of or in connection with any claim, action or proceeding (any and all of which are "Losses") arising out of or related to (1) any act or omission by The User in using The Riff Platform, (2) The User’s breach of this Agreement, or (3) violation of laws, rules, and regulations in connection with The User’s use of The Riff Platform. At Riff’s option, The User shall assume control of the defense and settlement of any Loss subject to indemnification by them (provided that, in such event, Riff may at any time thereafter elect to take over control of the defense and settlement of any such Loss, and in any event, The User shall not settle any such Loss without Riff prior written consent).

Privacy

Use of The Riff Platform is subject to the Privacy Policy located at https://riffanalytics.ai/privacy-policy, and which is incorporated into this Agreement by reference. This Privacy Policy provides information about Riff practices regarding collection of technical data, especially via WebRTC, and use of aggregated feedback on The Riff Platform, including usage metrics, quality statistics, and related information which is used to provide features and functionality to the end user and improve The Riff Platform, as well as being used to conduct research in furtherance of knowledge about mediated communications.

Miscellaneous

  1. Severability: In the case that any provision of this Agreement is held to be invalid or unenforceable, it will be enforced to the extent permitted by applicable law, and the remaining provisions of the Agreement shall remain in full force and effect.

  2. Interpretation: Any construction or interpretation to be made of the Agreement shall not be construed against the drafter. Any rights not expressly granted herein to the parties are reserved.

  3. Waiver: Failure by either party to exercise or delay in exercising any right, power or privilege under this Agreement shall not operate as a waiver; nor shall any single or partial exercise of any right, power or privilege preclude any other or further exercise thereof.

  4. Relationship: The User and Riff shall be and act independently. This Agreement shall not be construed to create a partnership, joint venture, agent, employee, or employer relationship between the parties. The User shall not have authority to assume or create obligations on behalf of Riff, and they shall not attempt to do so.

  5. Headings: The headings of the sections of this Agreement shall have no substantive effect and shall not enter into the interpretation of these sections.

  6. Choice of Law: The Agreement shall be governed by the laws of the State of Delaware without regard to its conflict of law provisions. The User and Riff agree to submit to the personal jurisdiction of the courts located within the State of Delaware.